To have the best download experience please…
Click Once Per Item – A single click begins the download.
Download 1-at-a-time – Please check that each file has completely downloaded before starting another download.
How do I download to my computer?
Downloading to your computer is the easiest way as long as you follow the guidelines above.
Click the download links (either from the email we sent you or on your my-account/downloads page). Click them one at a time, waiting for files to be fully downloaded before clicking to download another file.
Where are my files?
Each browser has different file “Save” settings. Some browsers will automatically save to a “Downloads” folder, while others may prompt you to select a location for your download, and some save directly to your desktop. These settings may be different for each browser, computer and user so you’ll need to know where your browser saves downloads.
How do I download to my Android?
You can download directly to your android device.
Remember: Single-click to begin the download, and wait for each file to completely download before beginning another.
How do I download to my iPhone/iPad
We recommended that you download to your computer first, then transfer the files to your iOS device using iTunes or whatever software you use to move your files.
It possible to download directly to your iOS device using third-party apps.
Remember: Single-click to begin, and wait for each file to completely download before beginning another.